We are seeking a highly motivated and skilled Salesforce Administrator to join our dynamic team.
Key Responsibilities:
- Experience in handling and communicating with customers in global environment.
- Team player, quick learner and good communicator a must.
- Ability to work as part of a team and on own initiative.
- Thorough understanding of Billing and invoicing processes.
- Willingness to learn new things / concepts and innovation.
Skill Required:
- 3+ years as a salesforce admin doing configuration, flows, lightning, sales cloud setup.
- 3+ years creating process flow diagrams, interacting with business.
- Salesforce certified Admin & Sales Cloud Consultant.
- Nice to have – CPQ & billing experience.
- 3 years of client-facing product support or managed services experience.
- Prior experience as Salesforce Admin with Salesforce Admin Certification
- 3 years of experience supporting Salesforce solutions with an emphasis on cross-cloud solutions.
- Experience with balance migrations.
- Reconciliation and root cause analysis of differences between source and migrated data, manage execution plan. Coordinate resources “Mock Run” execution.
- Perform reconciliations.
- SAFe Agile experience
- Must have – CPQ & billing experience.
- Reconciliation and root cause analysis of differences between source and migrated data
- Must have knowledge of Salesforce, Salesforce Lightning, Cloud Computing, SAFE, Salesforce development and CPQ.
- Provide ongoing support request, troubleshoot and solutions, to business in SFDC related tasks and issues.
- Maintain and configure Salesforce objects, such as users, roles, profiles, groups, queues, accounts, contacts, leads, opportunities, forecasting, sharing rules or custom objects.
- Monitoring data quality and integrity through reports and dashboards
- Update bulk data by using Data Import Wizard, Data Loader, or Workbench.
- Providing ongoing support to different Salesforce modules, apps or third-party apps
- Assist in workarounds, repeatable operations and SOX compliance active.
- Editing and writing simple SOQL Queries
- Work experience in MS Office suite applications like Teams, PowerApps, PowerPoint etc.
- Telecommunications work experience will be an add-on.
Qualification:
Bachelor’s /Master’s degree in Computer Science, Information Technology, or related field.
About Company: –
Yantra is a Management and Information Technology consulting firm established in 2008, headquartered in Santa Clara, California, With offices in Canada, India, and the Philippines. At the forefront of digital transformation, steering businesses toward unparalleled success in today’s dynamic and ever-evolving landscape.
Yantra’s culture of innovation, collaboration, and commitment to deliver with passion is the foundation that drives sustainable change and invigorates how business gets done.
Company Website: https://www.yantrainc.com
